Luna. The leading AI receptionist for orthodontic clinics.

Looking for help at your front desk?

Luna conducts authentic phone calls - listen to some examples!

Rescheduling

Luna supports your patients and is happy to find a new suitable appointment. Taking into account your settings, she then rebooks it directly to Ivoris.

Questions

Everything on your website and beyond - Luna knows your offer and is happy to provide information.

Repairs

Has a bracket broken off or is the wire poking? Luna understands the issue and immediately books the appropriate appointment.

Forwarding

If Luna gets stuck, she will immediately forward you to the practice.

Your advantages at a glance.

24/7 service

Whether late in the evening or during peak times - with Luna, your practice is always available. Even with two, ten or a hundred calls at the same time, Luna keeps track of everything and takes care of every call.

Real relieve

Luna integrates seamlessly into Ivoris and handles up to 80% of all calls directly in the system. Appointments are coordinated, inquiries answered and important information recorded - without any additional work for your team.

New insights

With detailed call summaries and our app, you can keep track of everything that happens on the phone at all times. This means you are always informed about your patients' concerns and can respond in a targeted manner if necessary.

Always in control

A treatment chair only for consultations or check-ups exactly 6-8 weeks after the archwire change? Luna takes your individual scheduling rules into account and ensures smooth planning.

Recommended by orthodontists.

Our patients are delighted and talk to us again and again about how real and human Luna sounds. Many simply find it 'cool' to talk to her. Luna makes our interactions with patients even more personal and efficient!

Dr. Alina Grozdinska

Orthodontics Feuersee

We are extremely satisfied with Luna because she ensures 24/7 availability for our patients! She also greatly relieves our staff, allowing them to spend more time with patients on-site!

Dr. Christine Baulig

Baulig Orthodontics

And how does Luna work?

From call to appointment confirmation - a smooth process for patients and the practice.

Forwarding

Your patients call your practice as usual. But the phone doesn't ring there - instead, the call is forwarded to Luna.

Consent

The patient's consent is obtained at the beginning of the call.

Conversation

Once consent has been given, Luna conducts the conversation, answers questions and resolves appointment-related issues. These are implemented directly in Ivoris.

Full service

If Luna is unable to solve a problem, she can hand over to your team if necessary.

Follow-up

Luna can write summaries, send appointment confirmations and much more.

Without complicated processes - ready to go in no time.

1. Technical integration

Our technicians set up the Ivoris integration in approx. 15 minutes via video call. On request, also directly via your IT service provider.

2. Personalisation

In 1-2 hours we adapt Luna to your practice. Together we determine which appointment types she will take on and which booking preferences and restrictions apply.

3. Luna speaking

At the third appointment, we set up telephone forwarding. From this moment on, Luna takes calls and delights your patients.