Phone calls and patient enquiries.
Luna takes care of it.
Luna is the AI receptionist who works directly within your practice software. She answers calls, books appointments, and answers questions. 24/7, completely independently, directly within the PMS.
This is how Luna supports your dental clinic.
Appointment coordination directly in the practice calendar
Luna books, reschedules and cancels appointments to suit your practice’s needs. Luna understands the workflows that matter in day-to-day medical practice.
Knowledge with context
Luna answers everyday questions: when the next appointment is, what to bring, and how long it will take. Directly from the patient's medical records, always with the right context.
Notes in the system, without any detours
Luna recognises what needs to be documented and records it straight away. A patient reports they’ll be late? It’s in the system straight away.
Luna works for you. Not the other way round.
Luna works according to your rules, not at random. You set the rules. Luna sticks to them. Always.
- You decide when Luna is active.
- What Luna resolves, what Luna forwards to the team: it’s your decision.
- If anything changes in your dental clinic: Luna can be adjusted at any time.
Does Luna sound like AI? Hear for yourself.
Three example calls, the kind your front desk handles every day. All managed by Luna.
Real-life conversation examples
A new patient calls to enquire about an aligner consultation. Luna collects her details, confirms she'll be a self-funding patient, and books her in for an initial consultation at a time that suits her schedule.
Real-life conversation examples
An existing patient calls to check when his filling appointment is. Luna looks it up, and when he explains he's off sick that day, she reschedules him to a suitable slot the following week.
Real-life conversation examples
An existing patient calls to cancel her scale and polish appointment. Luna finds the booking, notices a linked check-up, and confirms both should be cancelled. As the patient is relocating, Luna logs the cancellations without offering a rebooking.
Have a chat with Luna!
Experience Luna live. Free of charge and without registration. We’ll give you a call.
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Real integrations. No copy-paste.
Thanks to its integrations with leading dental practice management systems, Luna books appointments directly in real time.
Answers to the most important questions
Luna starts with a three-month probationary period, just like any new employee. This gives us plenty of time to see how Luna performs in day-to-day practice and to assess her.
Yes. Luna adapts completely to your requirements and books, reschedules, or cancels appointments. Thanks to her extensive experience in hundreds of clinics, Luna is also familiar with many rules and dependencies without needing to be taught them.
Luna filters every call according to your specifications. Relevant calls are prioritised and added to a task list that your team can access directly in their browser. You can also set up email notifications for specific issues.
No. All it takes is for incoming calls to be forwarded to Luna. Your patients dial the same number as before, and Luna answers the phone.
No, quite the opposite. As healthcare professionals, you are among the most understaffed occupational groups. Due to the ever-worsening staffing situation and demographic change, it is becoming increasingly difficult to ensure high-quality medical care. With Luna, we aim to take some of the pressure off healthcare staff so that they can focus on patient care. You don’t need to worry about your job because of Luna.
Yes. We consider data protection to be of the utmost importance. With Luna, we comply with the requirements of the UK GDPR, both in terms of data processing and data storage. Before you start using Luna, we will sign a data protection agreement with you to ensure the security and integrity of your patient data.
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What does an AI sound like on the phone? Find out. Free of charge & no registration required
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