With Luna, your front desk is always staffed.
Luna answers the phone when no one else can. She handles enquiries, coordinates appointments, and takes the pressure off your team every day.
Luna helps. In every situation.
Team Overload
When phones won't stop ringing and admin piles up, Luna steps in. She answers every call, books and reschedules appointments on her own, and handles patient requests end to end, no follow-up needed from your team.
Dentist Out Sick
When a dentist is out and a full day of appointments needs to be moved, Luna calls every patient herself, reschedules them, and frees up your team's time completely.
Covering the Front Desk
When a team member is out sick, Luna steps in without missing a beat. She takes every call, manages bookings, and keeps the front desk covered, so your clinic never runs short-staffed.
Luna takes over so that your team can focus on patients on site.
Natural conversations
Luna sounds like a real receptionist on every call: warm, natural, never robotic.
Works directly in your system
Luna handles most patient calls herself: appointment bookings, follow-up questions, and reminders, all without your team having to pick up the phone.
No call is missed
Luna answers every call. During peak hours when the line is busy, outside office hours, at weekends. Always.
Full overview. Full control.
Luna automatically filters, prioritises and resolves patient enquiries. According to your rules. This gives you valuable insights into when patients call and why.
Operational in just a few hours
We take care of integration, configuration and go-live. You decide how Luna works for you.
With Luna, your clinic can continue to operate even when there is a staff shortage.
Without Luna
The dental clinic is short-staffed; patients cannot get hold of anyone.
The team can’t keep up and patients wait for someone to answer the phone.
Tasks are left undone because the team is overloaded.
Manual rework costs valuable time every day.
Onboarding new employees takes weeks.
With Luna
Luna jumps in, without any training.
Luna takes the pressure off the team just when things are getting tight.
Luna will start carrying out administrative tasks independently straight away.
Luna handles patient requests end-to-end, freeing the team from having to step in.
Luna is ready to work within hours.
With Luna The dental clinic is short-staffed; patients cannot get hold of anyone.
Luna jumps in, without any training.
The team can’t keep up and patients wait for someone to answer the phone.
Luna takes the pressure off the team just when things are getting tight.
Tasks are left undone because the team is overloaded.
Luna will start carrying out administrative tasks independently straight away.
Manual rework costs valuable time every day.
Luna handles patient requests end-to-end, freeing the team from having to step in.
Onboarding new employees takes weeks.
Luna is ready to work within hours.
Does Luna sound like AI? Hear for yourself.
Three example calls, the kind your front desk handles every day. All managed by Luna.
Real-life conversation examples
A new patient calls to enquire about an aligner consultation. Luna collects her details, confirms she'll be a self-funding patient, and books her in for an initial consultation at a time that suits her schedule.
Real-life conversation examples
An existing patient calls to check when his filling appointment is. Luna looks it up, and when he explains he's off sick that day, she reschedules him to a suitable slot the following week.
Real-life conversation examples
An existing patient calls to cancel her scale and polish appointment. Luna finds the booking, notices a linked check-up, and confirms both should be cancelled. As the patient is relocating, Luna logs the cancellations without offering a rebooking.
Have a chat with Luna!
Experience Luna live. Free of charge and without registration. We’ll give you a call.
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Answers to the most important questions
Luna starts with a three-month probationary period, just like any new employee. This gives us plenty of time to see how Luna performs in day-to-day practice and to assess her.
Yes. Luna adapts completely to your requirements and books, reschedules, or cancels appointments. Thanks to her extensive experience in hundreds of clinics, Luna is also familiar with many rules and dependencies without needing to be taught them.
Luna filters every call according to your specifications. Relevant calls are prioritised and added to a task list that your team can access directly in their browser. You can also set up email notifications for specific issues.
No. All it takes is for incoming calls to be forwarded to Luna. Your patients dial the same number as before, and Luna answers the phone.
No, quite the opposite. As healthcare professionals, you are among the most understaffed occupational groups. Due to the ever-worsening staffing situation and demographic change, it is becoming increasingly difficult to ensure high-quality medical care. With Luna, we aim to take some of the pressure off healthcare staff so that they can focus on patient care. You don’t need to worry about your job because of Luna.
Yes. We consider data protection to be of the utmost importance. With Luna, we comply with the requirements of the UK GDPR, both in terms of data processing and data storage. Before you start using Luna, we will sign a data protection agreement with you to ensure the security and integrity of your patient data.