Luna. The AI receptionist for your dental clinic.
In dentistry, every call counts, from patients in pain to those undergoing implant treatment. Luna is familiar with the specific procedures, answers calls, responds to patients’ enquiries and coordinates appointments.
Less stress on the phone. More time with patients.
Natural conversations
Luna sounds like a real receptionist on every call: warm, natural, never robotic.
Works directly in your system
Luna handles most patient calls herself: appointment bookings, follow-up questions, and reminders, all without your team having to pick up the phone.
No call is missed
Luna answers every call. During peak hours when the line is busy, outside office hours, at weekends. Always.
Full overview. Full control.
Luna automatically filters, prioritises and resolves patient enquiries. According to your rules. This gives you valuable insights into when patients call and why.
Operational in just a few hours
We take care of integration, configuration and go-live. You decide how Luna works for you.
First impressions aren’t formed in the surgery, but over the phone.
Without Luna
Everyone’s calling at the same time, and most of them can’t get through.
The medical practice is closed.
Patients’ enquiries end up on the answering machine.
The line is busy, so new patients call another medical practice.
If in doubt, they drive to the medical practice because they can’t get hold of anyone.
With Luna
Luna handles all calls simultaneously; no patient has to wait.
Luna is also available during the lunch break; every call is answered.
Luna answers every call, even in the evenings and at weekends.
Luna books the first appointment directly.
Luna answers questions straight away, and there’s no need to go through any extra effort.
With Luna Everyone’s calling at the same time, and most of them can’t get through.
Luna handles all calls simultaneously; no patient has to wait.
The medical practice is closed.
Luna is also available during the lunch break; every call is answered.
Patients’ enquiries end up on the answering machine.
Luna answers every call, even in the evenings and at weekends.
The line is busy, so new patients call another medical practice.
Luna books the first appointment directly.
If in doubt, they drive to the medical practice because they can’t get hold of anyone.
Luna answers questions straight away, and there’s no need to go through any extra effort.
Does Luna sound like AI? Hear for yourself.
Three sample conversations, the kind that happen every day at any reception desk. Led by Luna.
Real-life conversation examples
An existing patient calls to book an appointment. Luna checks availability, suggests suitable times and books the appointment directly in the PMS.
Real-life conversation examples
A patient rings to enquire about her next appointment. Luna looks up the appointment in the system and, when the patient wants to cancel, Luna suggests new times and reschedules the appointment.
Real-life conversation examples
A patient calls to cancel a dental cleaning appointment. Luna sees that a check-up appointment has been booked alongside it and cancels that one as well.
Have a chat with Luna!
Experience Luna live. Free of charge and without registration. We’ll give you a call.
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Answers to the most important questions
Luna starts with a three-month probationary period, just like any new employee. This gives us plenty of time to see how Luna performs in day-to-day practice and to assess her.
Yes. Luna adapts completely to your requirements and books, reschedules, or cancels appointments. Thanks to her extensive experience in hundreds of clinics, Luna is also familiar with many rules and dependencies without needing to be taught them.
Luna filters every call according to your specifications. Relevant calls are prioritised and added to a task list that your team can access directly in their browser. You can also set up email notifications for specific issues.
No. All it takes is for incoming calls to be forwarded to Luna. Your patients dial the same number as before, and Luna answers the phone.
No, quite the opposite. As healthcare professionals, you are among the most understaffed occupational groups. Due to the ever-worsening staffing situation and demographic change, it is becoming increasingly difficult to ensure high-quality medical care. With Luna, we aim to take some of the pressure off healthcare staff so that they can focus on patient care. You don’t need to worry about your job because of Luna.
Yes. We consider data protection to be of the utmost importance. With Luna, we comply with the requirements of the UK GDPR, both in terms of data processing and data storage. Before you start using Luna, we will sign a data processing agreement with you to ensure the security and integrity of your patient data.