Luna. The AI receptionist for your dental clinic.
You want to run a dental clinic that is financially successful, offers an excellent service and is attractive to job applicants. With Luna, you won’t miss any calls and you’ll create a working environment that wins over both patients and staff.
Luna works for you. Not the other way round.
Luna works according to your rules, not at random. You set the rules. Luna sticks to them. Always.
- You decide when Luna is active.
- What Luna resolves, what Luna forwards to the team: it’s your decision.
- If anything changes in your dental clinic: Luna can be adjusted at any time.
Say goodbye to answering machines. With Luna, you’re available 24/7.
Luna doesn’t take holidays, she doesn’t get sick and she doesn’t change jobs. She ensures that she’s always available.
- Available 24/7.
- No waiting on hold, no answering machine.
- No new patients lost.
Luna makes all the difference.
Without Luna
They suffer from telephone-related stress. They are absent from work more often and change jobs more frequently.
They complain about poor availability. They may switch to another clinic.
If they can’t get through to anyone on the phone, they will ring another clinic.
Subject to opening hours. Significantly reduced depending on staffing levels.
With Luna
They love the peace and quiet. They are less likely to drop out and stay in their dental clinic for longer.
They appreciate the fact that the clinic can be reached by telephone and its calm atmosphere.
They get through to the dental clinic straight away on their first call and appreciate the fact that it’s easy to get in touch.
24/7 availability, regardless of staffing levels. Peak periods are smoothed out.
With Luna They suffer from telephone-related stress. They are absent from work more often and change jobs more frequently.
They love the peace and quiet. They are less likely to drop out and stay in their dental clinic for longer.
They complain about poor availability. They may switch to another clinic.
They appreciate the fact that the clinic can be reached by telephone and its calm atmosphere.
If they can’t get through to anyone on the phone, they will ring another clinic.
They get through to the dental clinic straight away on their first call and appreciate the fact that it’s easy to get in touch.
Subject to opening hours. Significantly reduced depending on staffing levels.
24/7 availability, regardless of staffing levels. Peak periods are smoothed out.
Luna helps. In every situation.
Staff Shortages
Whether it’s due to illness, holidays or staff shortages, Luna’s got you covered.
Availability
Available 24/7. Even if five patients ring at the same time. No busy lines. No answering machine.
New Patient Acquisition
No enquiry gets lost. Luna handles every initial enquiry and organises your calendar efficiently.
Does Luna sound like AI? Hear for yourself.
Three sample conversations, the kind that happen every day at any reception desk. Led by Luna.
Real-life conversation examples
An existing patient calls to book an appointment. Luna checks availability, suggests suitable times and books the appointment directly in the practice management system.
Real-life conversation examples
A patient rings to enquire about her next appointment. Luna looks up the appointment in the system and, when the patient wants to cancel, Luna suggests new times and reschedules the appointment.
Real-life conversation examples
A patient calls to cancel a dental cleaning appointment. Luna sees that a check-up appointment has been booked alongside it and cancels that one as well.
Have a chat with Luna!
Experience Luna live. Free of charge and without registration. We’ll give you a call.
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Answers to the most important questions
Luna starts with a three-month probationary period, just like any new employee. This gives us plenty of time to see how Luna performs in day-to-day practice and to assess her.
Yes. Luna adapts completely to your requirements and books, reschedules, or cancels appointments. Thanks to her extensive experience in hundreds of clinics, Luna is also familiar with many rules and dependencies without needing to be taught them.
Luna filters every call according to your specifications. Relevant calls are prioritised and added to a task list that your team can access directly in their browser. You can also set up email notifications for specific issues.
No. All it takes is for incoming calls to be forwarded to Luna. Your patients dial the same number as before, and Luna answers the phone.
No, quite the opposite. As healthcare professionals, you are among the most understaffed occupational groups. Due to the ever-worsening staffing situation and demographic change, it is becoming increasingly difficult to ensure high-quality medical care. With Luna, we aim to take some of the pressure off healthcare staff so that they can focus on patient care. You don’t need to worry about your job because of Luna.
Yes. We consider data protection to be of the utmost importance. With Luna, we comply with the requirements of the UK GDPR, both in terms of data processing and data storage. Before you start using Luna, we will sign a data processing agreement with you to ensure the security and integrity of your patient data.