Luna. The AI receptionist who takes the pressure off you.
Luna handles routine tasks over the phone so that you have time for more important matters. She works closely with you and lets you take over when things get complicated.
Stressed about the phone? Not with Luna.
Luna is the new team member you’ve been waiting for. She brings a sense of calm to what is otherwise such a stressful day-to-day routine at the dental clinic.
- More relaxed patients.
- More time for other topics.
- No constant ringing of the phone.
Luna works for you. Not the other way round.
Luna works according to the rules of the practice, not at random. You set the rules. Luna sticks to them. Always.
- You decide when Luna is active.
- What Luna resolves, what Luna forwards to the team: it’s your decision.
- If anything changes in your dental clinic: Luna can be adjusted at any time.
Luna makes all the difference.
Without Luna
The phone keeps ringing. Other tasks have to wait. There is a great deal of dissatisfaction.
Difficult to manage. Constantly having to balance the phone with patients on site.
Hardly possible. Constantly interrupted by the phone. The quality suffers.
Complaining about poor availability. Increasingly bad-tempered.
With Luna
Peace and quiet. The phone hardly rings anymore. More time for other tasks.
Very few phone calls. Patients at the dental clinic can be looked after much better.
Interruptions are now rare. It is possible to concentrate more often and for longer periods.
Much more relaxed thanks to the ability to contact the dental clinic by phone and the calm atmosphere.
With Luna The phone keeps ringing. Other tasks have to wait. There is a great deal of dissatisfaction.
Peace and quiet. The phone hardly rings anymore. More time for other tasks.
Difficult to manage. Constantly having to balance the phone with patients on site.
Very few phone calls. Patients at the dental clinic can be looked after much better.
Hardly possible. Constantly interrupted by the phone. The quality suffers.
Interruptions are now rare. It is possible to concentrate more often and for longer periods.
Complaining about poor availability. Increasingly bad-tempered.
Much more relaxed thanks to the ability to contact the dental clinic by phone and the calm atmosphere.
Does Luna sound like AI? Hear for yourself.
Three sample conversations, the kind that happen every day at any reception desk. Led by Luna.
Real-life conversation examples
An existing patient calls to book an appointment. Luna checks availability, suggests suitable times and books the appointment directly in the practice management system.
Real-life conversation examples
A patient rings to enquire about her next appointment. Luna looks up the appointment in the system and, when the patient wants to cancel, Luna suggests new times and reschedules the appointment.
Real-life conversation examples
A patient calls to cancel a dental cleaning appointment. Luna sees that a check-up appointment has been booked alongside it and cancels that one as well.
Have a chat with Luna!
Experience Luna live. Free of charge and without registration. We’ll give you a call.
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Answers to the most important questions
Luna starts with a three-month probationary period, just like any new employee. This gives us plenty of time to see how Luna performs in day-to-day practice and to assess her.
Yes. Luna adapts completely to your requirements and books, reschedules, or cancels appointments. Thanks to her extensive experience in hundreds of clinics, Luna is also familiar with many rules and dependencies without needing to be taught them.
Luna filters every call according to your specifications. Relevant calls are prioritised and added to a task list that your team can access directly in their browser. You can also set up email notifications for specific issues.
No. All it takes is for incoming calls to be forwarded to Luna. Your patients dial the same number as before, and Luna answers the phone.
No, quite the opposite. As healthcare professionals, you are among the most understaffed occupational groups. Due to the ever-worsening staffing situation and demographic change, it is becoming increasingly difficult to ensure high-quality medical care. With Luna, we aim to take some of the pressure off healthcare staff so that they can focus on patient care. You don’t need to worry about your job because of Luna.
Yes. We consider data protection to be of the utmost importance. With Luna, we comply with the requirements of the UK GDPR, both in terms of data processing and data storage. Before you start using Luna, we will sign a data processing agreement with you to ensure the security and integrity of your patient data.